Improving Operational Efficiency with People-First Technology

New research reveals that while technology solutions at organizations are being leveraged for core business functions, they fail to improve the experience for employees and clients. With healthcare workforce shortages at an all-time crisis point with no near-term end in sight, provider organizations must use multiple levers to recruit, retain and engage a qualified workforce.

This panel session explores how organizations are currently using (or not using) technology to support their mission. Panelists also discuss how behavioral health leaders can prioritize their future tech investments to better support the patient and employee experiences, while driving positive ROI.

Watch this on-demand panel session exploring the balance between people-first initiatives and digital transformation, hosted by OPEN MINDS.

Featured Speakers

Session Facilitator: Carol Clayton, PhD, Senior Associate, OPEN MINDS

Guest Panelist: Kelly D. Dumas, LCSW, COO, BestSelf Behavioral Health

Guest Panelist: Mark Germann, EVP of Business Intelligence, Easterseals UCP

Guest Panelist: Maggie Labarta, PhD, Founder, Impact Non-Profit Consulting

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