Digital Transformation Playbook

October 6, 2021

As the end of the calendar year approaches, it is important to start planning for success in the new year. While many organizations are looking back at the past year in review, the more strategic organizations are also keeping an eye to the future and creating a plan to not only survive, but thrive in the new year.

If we’ve learned anything from this year’s tumultuous turn of events, it’s that the only thing constant is change. And our organizations need to be prepared by building resilience and agility. These characteristics can make or break an organization – in good times and in bad.

For human services organizations, being able to move quickly enough to adapt to rapid changes can pose some significant challenges. However, there are strength and conditioning exercises that can be used to help build the resilience of the organization and enable better agility when faced with an uncertain future.

Operational Efficiency is the Key to Team Success and Sustainability

About 50% of health and human services executives report that operational efficiency has been a top priority for them in 2020, right behind recruiting and retention and financial sustainability initiatives. While recruiting and retention is focused on the employee experience, and financial sustainability takes a big picture look at the sustainability of the organization, operational efficiency is the missing link that ties the two together. It both empowers the workforce to do their best work and ensures the best use of the organization’s finances. That’s why it’s the first step toward digital transformation.

Flip through this guide for more information on getting started on your digital transformation and identifying the solutions that will best suit your needs.

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