How Great Leaders Master Conversation to Create Trust


This DATIS Blog Article, “How Great Leaders Master Conversation to Create Trust”, was originally posted by Skip PrichardSkip Prichard Leadership Insights, on February 6th, 2017 and was reposted with permission.

Conversational Intelligence

My whole life I’ve been a student of success. Many people are surprised to learn that it’s not always technical expertise, extensive training, or even the highest I.Q. that creates sustainable success. There are a range of other skills that are critically important.

Learn to Be a Master Conversationalist

One of those important skills is conversation. That’s right. Learning to be a master conversationalist can help propel your success.

Author Judith Glaser is an expert in conversations. Her new book, Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results makes the latest research from neuroscience accessible and practical for all of us to apply immediately. Judith is the CEO of Benchmark Communications, Inc. whose clients range from American Express to IBM. She helps people boost Conversational Intelligence (C-IQ). I reached out to her to learn more about her work.

A Simple Conversation is Anything But

Most of us think of conversations as casual, but you reveal that they are much more than what they appear. What has your research revealed about the power and importance of conversation?

Conversational Intelligence is the intelligence hardwired into every human being to enable us to navigate successfully with others. Through...

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